Associate Manager - Payroll
Q
Q2 HR Solutions
📍 Makati, National Capital Region, Philippines
Job Description
Overview
The Associate Manager – Tier 2 Payroll leads the Regional HR Service Center payroll operations across APAC. This role is responsible for managing a team of Senior Associates and Associates, ensuring accurate, timely, and compliant payroll delivery across supported countries.
The position drives operational excellence through process standardization, risk management, vendor oversight, and continuous improvement initiatives within a Shared Services / GBS environment.
Key Responsibilities
Payroll Operations Leadership
- Lead day-to-day Tier 2 payroll operations across APAC countries
- Ensure accurate, compliant, and timely payroll processing
- Oversee payroll controls, testing, documentation, and regulatory compliance
- Manage vendor relationships to ensure effective regional payroll delivery
Process Improvement & Governance