Associate, Remote Network (Virtual Teller)
O
Oriental
📍 Puerto Rico, Bayamón, Puerto Rico
Job Description
The Associate, Remote Network (Virtual Teller) provides extraordinary, friendly and dynamic service to customers through interactions that transcends a virtual/video face to face interactions. Position works on-site based in Bayamon, PR
MAJOR DUTIES & RESPONSIBILITIES:
Serves customer in a professional and exceptional, courteous, efficient manner through prompt handling of all teller functions.
Perform regular teller’s transactions through electronic/remote interactions in compliance with bank policies and procedures.
Answers questions from prospects or customers and maintains excellent customer relations; directs customers to proper employees for answers to more complex problems and inquiries.
Works independently and utilizes effective problem solving skills to resolve issues; effectively uses knowledge of operating and security procedures in order to make on-the-spot transactions.
Multitasks by working with multi...