Atlassian Tools Support Engineer

Job purpose:

Support, maintain and extend our Atlassian application suite (Jira, Confluence, Bitbucket).

TASK LIST FOR THE ROLE

• Configuration, maintenance, and administration of Atlassian products (Jira, Confluence, Bitbucket)
• Help customers maximize the value of usage of Atlassian software by proposing thoughtful implementation designs that meet customers' business and technical requirements
• Prompt issue resolution with JIRA Projects and Confluence in coordination with other admins, partner teams and Atlassian premier support
• Manage and optimize Jira workflows, screen schemes, permission schemes, and notification schemes, etc.

• Ensuring that the application documentation is complete and up to date.

Formal education :

• University degree in Software Engineering, Computer Science, IT or relevant.

Qualifications/Skills

Essential Skills