ATS Customer Training Specialist

ATS Automation

📍 cambridge, region of waterloo, Canada

Full-time Human Resources, Other Posted June 06, 2026

Job Description

Lead customer training initiatives at ATS as a Customer Training Specialist. This role encompasses developing courses and training programs for automation machine operation and safety.

In this position, you will analyze training requirements tailored to customer needs and create educational programs on equipment installation and operation. You’ll maintain the training database, develop technical curricula, and oversee training sessions both at the Training Centre and on-site. Strong communication skills and a comprehensive understanding of automation systems are essential for success.

Key Responsibilities:
• Research and write training courses for customer needs
• Develop and maintain technical curriculum and manuals
• Execute training procedures to meet production schedules
• Observe and evaluate trainee performance during sessions
• Prepare quotes and monthly activity reports

Requirements:
• Three-year college...