For one of our international clients, Red Global is seeking an experienced AWS (Connect) Architect in Europe (REMOTE)
Project Details:
Start: ASAP
Duration: 3 months + possible extension
Location: Europe (REMOTE)
Language: English
Key Skills & Responsibilities:
Consult Stakeholders in technical design and decision making around integrations architecture.Produce the target state based on AWS Connect (most likely in Bring-Your-Own-Telephony).Design end-to-end CCaaS architecture using Amazon Connect, Salesforce SCV, Lambda and other core AWS services.Design and implement call routing and handling logic to align with Salesforce SCV routing.Design and Implement security best practices within Amazon Connect to protect customer data and ensure compliance with regulations.Hands-on experience with Amazon Connect, Amazo...