Job Description
Role: AWS CPS Support
Location: Toronto, ON (Hybrid)
Contract
Job Description:
Primary Skill: L/L support, Cloud Platform Services (CPS)
Responsibilities:
· Provide L/L support for enterprise Cloud Platform Services (CPS) across AWS environments
· Support platform components including networking, IAM, compute, storage, monitoring, and security services
· Troubleshoot incidents, perform root‐cause analysis, and ensure platform stability and SLAs
· Support IaC-based platforms (AWS CDK / Terraform / CloudFormation) and CI/CD pipelines
· Assist application teams with cloud onboarding, access issues, and operational support
· Participate in × production support, change management, and incident/problem management processes