Beginner Friendly - Online Hotel Reservation Assistant

Job Responsibilities

• Resolve customer inquiries, concerns, or complaints effectively and escape issues when necessary to ensure swift resolution.
• Update and maintain accurate records of customer interactions, transactions, and order details in the system.
• Stay updated on company policies, procedures, and services to provide accurate information to customers.
• Contribute to a positive and collaborative team environment.
• Perform basic troubleshooting when necessary.

Benefits

• Competitive Salary packages
• HMO on the first day
• Performance-based incentives
• Allowance
• Bonuses

Job Qualifications

• High school graduates or equivalent, including college undergraduates.
• Prior experience in a related field is desirable but not mandatory.
• Able to work on-site.
• Amenable to attending an on-site interview.
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