Bilingual Customer Service Representative

IMS Group

📍 Mumbai, Maharashtra, India

Full-time Information and Record Clerks Posted June 16, 2026

Job Description

Brand: IMS People Possible
Department: ORS-US
Location: Ahmedabad (Onsite)
Reports to Job Title: Team Leader/Asst. Operations Manager
Shift Timing: 6:30 PM - 3:30 AM IST

Roles and Responsibilities
Sourcing, screening, interviewing, and evaluating candidates
Fostering long-term relationships with candidates
Reviewing and understanding job requirements
Reviewing applicants to verify if position requirements are met
Researching new technologies
Maintaining database
Preparing and sending daily recruiting reports to the team manager
Handling clients
Handling conference calls
Acting as a mentor, instructing and training junior recruiters

Requirement
Graduate in any discipline
Good written and verbal communication skills
Good interpersonal skills
Proficiency in MS Office, and navigating the internet and social media channels
Recruiting and sourcing Skills
Negotiation and selling Skills
Analytical skills

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