Bilingual Real-Time Workforce Analyst (Merida)

A leading customer service provider in Mérida is seeking a Real Time Analyst - Bilingual to oversee intraday performance. The role requires effective communication skills in English and proficiency in Excel. The analyst will manage schedules, monitor activity, and ensure staffing meets client demands. Ideal candidates will have at least one year of experience in related roles. This is a full-time position.
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