Job Description
Job Description
Insight Global is looking for a Bilingual Service Representative to support one of Canada's largest Banks for an on-site 6-month contract. This role focuses on day‑to‑day deposit and payment operations, ensuring accurate transaction processing, regulatory compliance, and service excellence in a fast‑paced environment.
Qualifications
- 2–3 years of banking or financial operations experience
- Strong analytical, organizational, and multi‑tasking skills
- Proficiency in MS Excel, Word, and PowerPoint
- Knowledge of payments, deposits, and operational risk
Key Responsibilities
- Process deposit and payment transactions (cheques, electronic payments, lockbox, remote deposit, account maintenance)
- Ensure all activities meet SLAs, policies, and regulatory standards
- Analyze data, resolve discrepancies, and support rep...