Bilingual Tech Support Engineer — Networking & Linux

A leading technology company in Mexico is seeking a Technical Support Engineer to provide first-level support for complex technologies. You will assist customers with ARRIS products and provide exceptional service while troubleshooting technical issues. The ideal candidate will possess strong Linux skills, be bilingual in English and Spanish, and hold a degree in systems engineering. Experience in customer support is essential for this role, along with excellent communication skills and the ability to manage critical technical cases.
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