Bilingual Technical Support Representative
C
Convergys
📍 belleville, on, Canada
Job Description
Elevate your career with Concentrix as a Bilingual Technical Support Representative specializing in Security Systems. This on-site role in Belleville, ON, focuses on providing technical assistance for electronic security solutions.
As a Technical Support Specialist, you will engage with clients in both English and French, delivering first-line support for various security technologies, including IP cameras and access control systems. Your expertise will ensure smooth operations for customers relying on these essential security systems.
Key Responsibilities:
• Provide technical support for electronic security systems
• Assist clients in both English and French
• Troubleshoot issues with IP cameras and NVRs
• Guide customers through access control system queries
• Collaborate with team members for efficient issue resolution
Requirements:
• Fluency in English and French
• Experience in technical support roles
• Knowledge of security systems technologies
As a Technical Support Specialist, you will engage with clients in both English and French, delivering first-line support for various security technologies, including IP cameras and access control systems. Your expertise will ensure smooth operations for customers relying on these essential security systems.
Key Responsibilities:
• Provide technical support for electronic security systems
• Assist clients in both English and French
• Troubleshoot issues with IP cameras and NVRs
• Guide customers through access control system queries
• Collaborate with team members for efficient issue resolution
Requirements:
• Fluency in English and French
• Experience in technical support roles
• Knowledge of security systems technologies