Job Description
JOB SUMMARY:
The Billing Coordinator position is responsible for ensuring our customer's monthly telecommunications bills are analyzed for accurate information and paid according to each due date. Billing Coordinators provide a valuable service to our customers by managing the payment of multiple carrier bills for each site within a customer's portfolio.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Review monthly invoices to identify any changes from previous invoices, following workflows to investigate and document findings
- Research discrepancies on customer bills, including contacting carriers to open inquiries
- Advocate on behalf of our customers to make appropriate adjustments or credits on invoices from carriers
- Basic mathematical analysis and dissection of telecom bills
- Ensure bills are paid by the assigned deadline
- Attend meetings as required
- Respond to communication in a timely manner
- Perform o...