Job Description
Step into the role of Client Success Manager at Bizzabo, where you'll foster deep relationships with clients across various sectors. This role is crucial for driving event success and client retention.
As the primary advocate for your 40 Corporate & Mid-Market accounts, you’ll lead renewals while managing upsell opportunities. Your strategic planning and customer knowledge will help define success for clients and result in measurable growth. You'll also share insights about the event industry and client needs directly with product teams for continuous improvement.
Key Responsibilities:
• Serve as the main point of contact for clients
• Drive contract negotiations and renewal processes
• Implement account-specific growth strategies
• Onboard new customers and support their event journeys
• Offer valuable feedback to enhance product features
Requirements:
• 3-5 years' experience in Customer Success
• Strong background in contract management and negotiation<...
As the primary advocate for your 40 Corporate & Mid-Market accounts, you’ll lead renewals while managing upsell opportunities. Your strategic planning and customer knowledge will help define success for clients and result in measurable growth. You'll also share insights about the event industry and client needs directly with product teams for continuous improvement.
Key Responsibilities:
• Serve as the main point of contact for clients
• Drive contract negotiations and renewal processes
• Implement account-specific growth strategies
• Onboard new customers and support their event journeys
• Offer valuable feedback to enhance product features
Requirements:
• 3-5 years' experience in Customer Success
• Strong background in contract management and negotiation<...