Bookkeeping & Customer Support Specialist

Bookkeeping & Customer Support Specialist | Remote

Overview

We are seeking a detail-oriented and customer-focused Bookkeeping & Customer Support Specialist to support U.S.-based clients, primarily therapy practice owners. This role combines hands-on bookkeeping work with strong customer communication, ensuring accurate financial records while providing a human-centered support experience.

Apply here: https://operationsarmy.com/application

Key Responsibilities

1. Transaction Management (Core Focus)

• Review and categorize transactions that cannot be automatically processed
• Reconcile monthly books for assigned client accounts
• Identify and flag unusual or questionable tra...