Job Description
Description
To support the day-to-day management of a high-volume resort food court in the dining section, ensuring safe, efficient and high-quality service across multiple outlets. The Buffets Assistant Manager helps lead teams, maintain standards, control costs and deliver a positive guest dining experience in line with brand and operational expectations.
KPIs
- Guest satisfaction scores
- Service speed and efficiency
- Food safety audit results
- Labour cost vs budget
- Team retention and engagement
- Stock and waste control
- Cleanliness and presentation standards
General Duties & Key Accountabilities
Operational Management
- Support daily operation of the food court and all outlets within it.
- Ensure service areas are fully prepared and staffed for trading periods.
- Monitor service flow and step in to resolve operational issues.
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