Burnaby Desktop Support Analyst Role
H
Houle Electric Canada
📍 burnaby, metro vancouver regional district, Canada
Job Description
Become a Desktop Support Analyst with Houle in Burnaby. Provide vital IT support and grow in an inclusive, innovative team atmosphere.
Houle is on the lookout for a Desktop Support Analyst to join its Corporate IT faction. Your role will involve offering assistance over the phone and email, managing tickets, and setting up equipment. With a focus on continuous development, you'll grow your expertise while helping coworkers with their technical issues.
Key Responsibilities:
• Serve as initial contact for technical support
• Manage and resolve Help Desk inquiries
• Set up and maintain IT equipment
• Create and manage user accounts
• Document technical processes and knowledge
Requirements:
• At least 3 years experience in help desk roles
• Relevant post-secondary education in IT
• Understanding of various operating systems
• Strong communication and team collaboration skills
• Self-motivated with a problem-solving approach
Support Houle's mission ...
Houle is on the lookout for a Desktop Support Analyst to join its Corporate IT faction. Your role will involve offering assistance over the phone and email, managing tickets, and setting up equipment. With a focus on continuous development, you'll grow your expertise while helping coworkers with their technical issues.
Key Responsibilities:
• Serve as initial contact for technical support
• Manage and resolve Help Desk inquiries
• Set up and maintain IT equipment
• Create and manage user accounts
• Document technical processes and knowledge
Requirements:
• At least 3 years experience in help desk roles
• Relevant post-secondary education in IT
• Understanding of various operating systems
• Strong communication and team collaboration skills
• Self-motivated with a problem-solving approach
Support Houle's mission ...