Business Analyst (IT Systems & Digital Solutions) HDC

Join a dynamic team where you'll play a key role in driving digital transformation initiatives, enhancing business processes, and supporting system implementations that create meaningful operational impact. Key Responsibilities Partner with stakeholders across various business functions to gather, analyse, and document business requirements, workflows, and process improvement opportunities. Prepare comprehensive documentation including business process flows, user stories, functional specifications, user guides, and training materials. Support system configuration and administration activities, including access management, onboarding processes, and workflow setup. Develop, maintain, and optimise system reports and dashboards to support operational and business needs. Coordinate and facilitate discussions between business users and technical teams to ensure successful project delivery. Conduct Proof of Concept (POC) initiatives and evaluate digital solutions to enhance business efficien...

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