Job Description
MUST HAVES:
Knowledge and experience with the following Fixing Long-Term Act 2021, Digital Service Standard, Ontario Design System, Service Design Playbook.
Conducting comprehensive user research with relevant end-user groups, as per Service Design Playbook (e.g., interviews, card sorting, empathy mapping).
Demonstrated strong interpersonal, verbal, and written communication, and presentation skills
Applying re-engineering/lean concepts to promote business improvements through alternative, cost effective service delivery approaches
Highly proficient using MS Office products and collaborative tools such as Miro
Title
Business Analyst
Description
Technical
· Lead and conduct business analysis at varying levels of detail with relevant stakeholders, appropriate to the project and phases of project, aligning with OPS Unified P...