Business Analyst – Retail Banking - Immediate Requirement
Confidential
📍 Muscat, Muscat Governorate, Oman
Job Description
• Support the Bank’s Retail Banking transformation and system enhancement initiatives
• Act as a key interface between Retail Banking business units, IT delivery teams, vendors, and governance functions
• Ensure requirements alignment with approved business strategy, IT roadmap, and enterprise architecture principles
• Contribute to initiative scoping, feasibility assessment, and solution option evaluation for wholesale banking systems
• Elicit and document business, functional, and non-functional requirements for retail banking systems, including:
o Core retail and customer servicing systems
o Customer-facing channels (mobile, internet, branch, call centre)
o Payments, cards, and customer onboarding processes
• Prepare and maintain requirement artefacts such as:
o Business Requirements Documents (BRD)
o Functional Specifications / User Stories
o Process maps,...