Business Intelligence Senior Analyst

Zendesk

📍 Mexico City, Federal District, Mexico

Full time Mathematical Science Occupations Posted February 28, 2026

Job Description

Job Description

Who we're looking for 

Zendesk’s Enterprise Business Intelligence & Reporting team is seeking a proactive, motivated, creative, and experienced BI professional to support a portfolio of enterprise dashboards using modern BI approaches, frameworks, and governance principles to enable scalable self-service capabilities and standards with Tableau, Looker, and Snowflake. This role requires a broad mix of business and technical savvy, collaboration, influencing decisions, and effective communication skills with key internal partners at all levels. This is your chance to build enterprise BI capabilities with a modern data stack (SaaS ecosystem) during Zendesk’s evolution.

This role will be a technical expert responsible for eli...