Business Process Analyst

About this role

We are recruiting a Business Process Analyst to join our Business Transformation team at our Burnaby head office.

The Business Process Analyst advances organizational efficiency and scalability by analyzing, designing, and standardizing core business processes. Working within the Business Transformation team, this role partners operational leaders, field teams, and corporate functions to streamline workflows, improve data quality, and support enterprise-wide process improvement and change.

Your responsibilities

• Analyze and design business processes by assessing current state workflows and creating scalable, efficient future state processes
• Drive process standardization and governance across business lines, ensuring alignment between process design, policies, and execution
• Develop clear process documentation including process maps, workflows, SOPs, and supporting materials
• Align processes with ...