Business Support Specialist Contract Role
4
407 ETR
📍 vaughan, york region, Canada
Job Description
Enhance your career as a Business Support Specialist on a 12-month contract with 407ETR in Woodbridge. Deliver exceptional service by assisting small and medium business customers through various communication channels.
The chosen Business Support Specialist will work in Customer Operations, serving as a key point of contact for inquiries. With a focus on providing solutions and fostering relationships, you'll assiduously manage account inquiries and ensure clients receive world-class support. Experience in the trucking, fleet, or construction industries will be beneficial for role success.
Key Responsibilities:
• Deliver world-class customer service via phone, email, and live chat
• Manage relationships with small and medium business customers
• Resolve account inquiries and explain billing issues
• Implement corrective actions to enhance account management
• Maintain professionalism in all customer interactions
Requirements:
• Post-secondary education prefe...
The chosen Business Support Specialist will work in Customer Operations, serving as a key point of contact for inquiries. With a focus on providing solutions and fostering relationships, you'll assiduously manage account inquiries and ensure clients receive world-class support. Experience in the trucking, fleet, or construction industries will be beneficial for role success.
Key Responsibilities:
• Deliver world-class customer service via phone, email, and live chat
• Manage relationships with small and medium business customers
• Resolve account inquiries and explain billing issues
• Implement corrective actions to enhance account management
• Maintain professionalism in all customer interactions
Requirements:
• Post-secondary education prefe...