Job Description
Job Description
Butler
A butler provides personalized service to guests, ensuring their stay is comfortable and memorable. The butler is responsible for anticipating guest needs, handling requests, and delivering high-quality service that exceeds expectations.
- Provide personalized services such as in-room dining, coordinating spa services, making restaurant reservations, and other requests.
- Handle special requests and arrangements, including surprise amenities, romantic setups, and personalized itineraries.
- Coordinate with other departments to ensure seamless service during events.
- Provide butler service during events, ensuring guests' needs are met.
- Serve meals and beverages in guest rooms or private dining areas.
- Maintain knowledge of the hotel’s menu and wine list to offer recommendations.
- Handle room service orders and ensure timely delivery.
- Assist with booking tickets, making res...