Call center & Customer service representative

Call Center Customer Service Representative (Australian Time Zone)

Location: Jogani Industrial Estate, Sion Chunabhatti, Mumbai, Maharashtra

Company: Watermelon Parking (Australia)

Work Hours: Aligned with the Australian time zone

Job Type: Full-time

Working Hours - 1.30am -9.30am or 9.30am - 5.30pm

Working Days- Monday - Saturday

About the Role

We’re seeking a dedicated Customer Service Representative to join our team at Secure IQ Services. In this role, you’ll serve as the primary point of contact for customers — addressing inquiries, resolving issues, and ensuring every interaction delivers a high-quality service experience.

This position is ideal for individuals with strong communication skills, a problem-solving mindset, and a passion for providing excellent customer support.

Key Responsibilities

Handle Customer Interactions: Manage a high volume of inbound (and occasionally outbound) ...