Call Center Ops Leader - Develop Teams & Performance

Mass Markets in Iloilo is seeking an Operations Manager to lead a team of supervisors in a fast-paced call center environment. This role is vital for ensuring high-quality customer service while continuously improving processes.

The ideal candidate will possess strong leadership skills and a customer-service mindset, along with experience in call center operations management. The position offers various benefits, including HMO coverage and opportunities for career development.