Call Centre Handler - Oxley
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Optime Group
📍 Wolverhampton, England, United Kingdom
Job Description
Optime Group in partnership with a prestigious client located in Oxley are looking to add to its growing team and recruit a Call Handler serving one of the Avanti sites.
What’s on offer:
- Rate of Pay: £14.21 per hour (plus Holiday and Pension)
- Hours: 37.5 hours per week - working 5 to 7 days per week.
- The potential for your weekly hours to increase to 30 hours.
- Weekend work involved.
- Shift work – 06:00am starts/ finish times 22:00.
- Weekly Pay.
- Free Parking.
- Temp to Perm (performance based).
Role Description:
- Customer Engagement: Act as the first point of contact for customers.
- Handle all inbound and outbound calls for the site.
- Handle inquiries, requests, and concerns in a professional and timely manner.
- Build and maintain strong customer relationships through effective communication.
- Coordinat...