Call Centre Handler - Oxley

Optime Group

📍 Wolverhampton, England, United Kingdom

Full time Information and Record Clerks Posted June 06, 2026

Job Description

Optime Group in partnership with a prestigious client located in Oxley are looking to add to its growing team and recruit a Call Handler serving one of the Avanti sites.

What’s on offer:

  • Rate of Pay: £14.21 per hour (plus Holiday and Pension)
  • Hours: 37.5 hours per week - working 5 to 7 days per week.
  • The potential for your weekly hours to increase to 30 hours.
  • Weekend work involved.
  • Shift work – 06:00am starts/ finish times 22:00.
  • Weekly Pay.
  • Free Parking.
  • Temp to Perm (performance based).

Role Description:

  • Customer Engagement: Act as the first point of contact for customers.
  • Handle all inbound and outbound calls for the site.
  • Handle inquiries, requests, and concerns in a professional and timely manner.
  • Build and maintain strong customer relationships through effective communication.
  • Coordinat...