Job Description
We are looking for a Cargo Domain SME to provide expertise in air cargo operations , cargo management systems, and end‑to‑end cargo processes. The role supports product teams, delivery programs, customer workshops, and digital transformation initiatives across the cargo ecosystem.
Key Responsibilities
Domain Expertise
Provide subject matter guidance across air cargo processes , including:
Cargo Reservations & Booking
Air Waybill (AWB) management
Export & Import operations
Warehouse & terminal operations
ULD management
Cargo revenue accounting
Customs & regulatory compliance
Special cargo handling (DG, perishables, pharma)
Solution Consulting
Define business requirements, workflows, and user stories for cargo applications.
Drive process mapping and solution design for new features, automation, and digitalization initiatives.
Perform impact analysis, gap analysis, and process optimization.
Stakeholder Coordination
Work closely with c...
Key Responsibilities
Domain Expertise
Provide subject matter guidance across air cargo processes , including:
Cargo Reservations & Booking
Air Waybill (AWB) management
Export & Import operations
Warehouse & terminal operations
ULD management
Cargo revenue accounting
Customs & regulatory compliance
Special cargo handling (DG, perishables, pharma)
Solution Consulting
Define business requirements, workflows, and user stories for cargo applications.
Drive process mapping and solution design for new features, automation, and digitalization initiatives.
Perform impact analysis, gap analysis, and process optimization.
Stakeholder Coordination
Work closely with c...