Job Description
OUR PURPOSE IS ‘TO PROTECT’
WE CARE, WE WORK TOGETHER, WE MAKE A DIFFERENCE
Case Manager, Workers Services
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- Full Time Fixed Term opportunity to 30 June 2027
- Based in Speers Point | Flexibility to work 3 days from home
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About the role:
Reporting directly to the Claims Lead, you will be responsible for providing customer service excellence in the management of claims under the new Coal Mine Insurance operating model. It is essential that this role collaborates closely with the team and with CMI customers and stakeholders to ensure durable and timely return to work outcomes are achieved.
Your main responsibilities include:
- Proactively handle all aspects of claims management in alignment with legislation and business rules
- Collaborate with internal and e...