Case Manager

ISS

📍 sydney, au, New South Wales, Australia

Full-time Counselors, Social Workers, and Other Community and Social Service Specialists Posted March 03, 2026

Job Description

The Position:


  • End to end workers compensation claims management from early intervention; including injury management, return to work planning and implementation, as well as general data and compliance management (eg compliance with Self-Insurance claims audit tool and general SIRA standards of practice).

  • Participation in medical case conferences with injured workers and their treating medical practitioners to provide safe, timely and durable return to work of ISS employee’s.

  • Support ISS operational staff to manage and increase awareness of Workers Compensation and return to work responsibilities and accountabilities within the business.

  • Co-ordinate and implement the workplace injury management policy, procedures and programs.

  • Facilitate the return to work of injured staff, including the processing of timesheets for partial return to work.

  • Process Workers Compensation and injury management documentat...