Job Description
About Foundever:
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Job Summary:
The CCaaS Program & Strategy Director is a high-impact, enterprise-focused role responsible for defining and executing the strategy, transformation roadmap, and governance of