Job Description
Job description
Job Description: Telecaller/ Telecounselor
Responsibilities:
Making calls to potential customers
Explaining company services and products
Maintaining daily call records
Submitting daily progress reports
Contacting current and potential clients to inform them regarding the product and
service.
Answering all queries and questions regarding the company and product.
Understanding customers’ requirements by asking questions and closing the deal.
Keeping the customer database maintained and updated.
Taking and processing orders accurately.
Preserve the company’s reputation by handling grievances.
Facilitating companies’ sales by going the extra mile and meeting a sales quota.
Keeping a record of all the sales calls and notes of useful information.
Qualifications:
12 th / Grads or higher education
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