Center of Excellence Manager

J-K Network Services

📍 Clark, Pampanga, Philippines

Full-time Other-General Posted March 01, 2026

Job Description

Client Profile: This company offers IT, and Business Consulting. They have been in the industry for almost 45 years.



Position: Center of Excellence Manager

Company Industry: BPO Company

Location: Clark, Pampanga

Salary Offer: Php65,000-Php75,000

Work Schedule: Shifting Schedule

Work Set Up: Work Onsite



Benefits:

✨Government Mandated Benefits

✨HMO for Employee and 2 Free Dependents (On Day 1)

✨13th Month Pay

✨Sick Leave

✨Vacation Leave



Job Requirements:

✨Bachelor’s degree holder

✨With at least 5 years of BPO experience in customer service and technical service desk environments.

✨With 3-4 years of experience in leadership role is a plus

✨Amenable to work on a shifting schedule

✨Can start as soon as possible



Job Responsibilities:

✨ Ensure high levels of customer satisfaction and quality assurance through effective clie...