Charges Team Leader

Confidential

📍 redditch, england, United-Kingdom

Full-time Management & Operations Posted June 12, 2026

Job Description

Charges Team Leader

Situated in North Worcestershire, Redditch Borough Council is responsible for providing housing services to our tenants and leaseholders. We are committed to being a customer‑driven organisation, with communities at the heart of everything we do, and a strong focus on continuous improvement.

We are creating a dedicated Charges Team to deliver fair, transparent, and legally compliant service charges and income services for our residents. This is an exciting opportunity to join a growing service and make a real difference to our communities.

We are looking for a Charges Team Leader to support the Housing Income Manager in shaping the service. You will play a key role in delivering statutory service charges, recharges, and income recovery services for tenants and leaseholders, ensuring compliance with housing legislation and best practice.

Responsibilities

Lead and manage the Charges Team and drive performance. Deliver ...