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Chat-Technical Support Representative (eSIM)

Hubstaff

📍 Tel Aviv-Yafo, Tel Aviv District, Israel

Hourly contract Information and Record Clerks Posted February 25, 2026
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Job Description

We are looking for a reliable and tech-savvy eSIM Chat / Technical Support Representative to join our remote team. The role focuses on assisting customers via live chat and troubleshooting issues related to eSIM activation and mobile data services.

This position is designed to fill shift gaps, so flexibility is extremely important.


Key Responsibilities

  • Provide customer support via live chat

  • Assist customers with eSIM activation, installation, and troubleshooting

  • Guide users through QR code setup and device compatibility checks

  • Test services using your eSIM-compatible smartphone

  • Document customer interactions accurately

  • Escalate complex issues when necessary

  • Cover shift gaps based on scheduling needs

    • Requirements

  • Strong English communication skills (reading & writing required)

  • Previous experience handling eSIM or mobile data...

    • Job Details

    Location
    Tel Aviv-Yafo, Tel Aviv District, Israel
    Job Type
    Hourly contract
    Category
    Information and Record Clerks
    Posted Date
    February 25, 2026
    Application Deadline
    April 06, 2026