Job Description
Desired Candidate Profile
Exp : Min 5+ yrs.
Education: MBA/PGDM with Major in Finance (or) MBA/PGDM in Marketing with Minor in Finance
Skills: Supply Chain /NBFC/B2B Platform Operations, Customer Onboarding, Process Automation
Industry: Fintech/Digital Payments/Financial Services/Micro Finance/NBFCs/Banks
Location: Thane Head Office (Mumbai)
Reporting to – Lead of Operations
Roles and Responsibilities:
1. Manage team handling Customer Onboarding and Transaction related activities which includes (75%)
• Coordinate with Regional Sales team to support Onboarding of Customers (Corporate Buyer, Banks, NBFC
Factors and MSME Vendor)
• Ensure timely onboarding of Customers in line with RBI Guidelines, as per the internal policy and after
necessary validations, due diligence checks etc
• Monitor team to ensure TAT and quality of pendencies, managing of customer service requests,
transaction rela...