Job Description
We are looking for experienced language professionals to support an ongoing project focused on reviewing and refining Chinese (China)customer service content. This role involves improving machine-translated materials to ensure accuracy, natural language, and alignment with project guidelines.What you’ll doEdit and review machine-translated customer service content with a high level of accuracy and consistency. Evaluate MT output quality and apply severity ratings when required, following project guidelines. Produce high-quality human translations as reference data for model training and quality evaluation. Follow provided style guides, tone rules, and terminology requirements. Identify and report recurring MT quality issues and batch-level trends.Project detailsLanguage: Chinese (China)Content type: Customer service content (general)Project duration: OngoingThis role involves intermittent work, with tasks assigned on an ad hoc basis throughout the year depending on client...