City Manager

IWG plc

📍 calgary, ab, Canada

Full-time Management & Operations Posted May 29, 2026

Job Description

Job Title City Manager

Location United States

Reporting To Area Manager

Purpose The City Manager is a pivotal leadership role responsible for overseeing 4-6 centers within a geographic area. The position focuses on ensuring operational excellence, achieving revenue targets, fostering team development, and maintaining superior customer service and center standards. This leader will be accountable for end-to-end operations, talent management, and strategic planning to meet organizational goals.

Key Responsibilities

Strategic Planning and Execution:

Develop and implement a comprehensive city plan ensuring revenue growth and operational compliance.

Drive accountability across centers to achieve service and performance standards.

Team Leadership and Development:

Lead and develop the community team, ensuring proactive recruitment and talent cultivation.

Oversee scheduling, performance management, and re...