Claims Vendor Management Expert Role (Kitchener)

Wawanesa

📍 kitchener, on, Canada

Full-time Other-General Posted June 19, 2026

Job Description

Join Wawanesa as a Claims Vendor Management Expert, focusing on performance coaching and claims operations within the Preferred Provider Network. This impactful role emphasizes vendor performance management.

In this role, you enhance vendor relationships and support continuous improvement within the Preferred Provider Network. Key responsibilities include evaluating vendor services, managing compliance, and facilitating operational reviews. You’ll rely on analytical skills to identify trends, coach vendors, and improve member experiences based on data-driven insights.

Key Responsibilities

Mediate between vendors and claims operations

Conduct technical reviews of vendor services

Manage vendor performance according to service level agreements

Oversee vendor activities during catastrophe events

Produce reports for Vendor Management on performance trends

Requirements

3+ years of estimating or relevant experien...