Job Description
Lead client service excellence with CIBC as a Client Advice Manager in Peterboro-Monaghan&Lansdowne. Inspire a team, deepen client relationships, and champion exceptional service.
In this managerial role, you will coach a team of financial service professionals, ensuring they deliver outstanding service to clients. You will create a collaborative culture, monitoring performance and implementing action plans to enhance results. Flexibility with banking center hours and multiple locations is essential to meet client needs effectively.
Key Responsibilities:
• Develop and coach client service and financial services teams
• Lead by example to deepen client relationships
• Empower clients to utilize self-service options
• Support Banking Centre Leader in performance monitoring
• Advocate for CIBC values in community recruitment
Requirements:
• Current Mutual Funds License and strong financial knowledge
• Proven coaching skills with a focus on team goals
• Abi...
In this managerial role, you will coach a team of financial service professionals, ensuring they deliver outstanding service to clients. You will create a collaborative culture, monitoring performance and implementing action plans to enhance results. Flexibility with banking center hours and multiple locations is essential to meet client needs effectively.
Key Responsibilities:
• Develop and coach client service and financial services teams
• Lead by example to deepen client relationships
• Empower clients to utilize self-service options
• Support Banking Centre Leader in performance monitoring
• Advocate for CIBC values in community recruitment
Requirements:
• Current Mutual Funds License and strong financial knowledge
• Proven coaching skills with a focus on team goals
• Abi...