Job Description
Overview
RBC is seeking a client‑focused sales ambassador to maximize each client interaction. You will support everyday banking needs, demonstrate digital banking solutions, onboard new clients, and refer complex opportunities to specialists, contributing to meaningful, memorable client experiences that drive satisfaction and loyalty.
Responsibilities
- Proactively engage with clients in the branch and community, uncovering banking needs and identifying sales and referral opportunities.
- Focus on client education and demonstration, leveraging technology to deliver a memorable experience, drive sales, and retain business.
- Respond to client‑initiated contact and assist with a full range of financial transactions.
- Actively listen and engage clients in conversation to further understand their individual needs.
- Take ownership of resolving and preventing client banking problems.
- Cultivate and maintain relationshi...