Job Description
Lead SAP’s private cloud client engagements as the Delivery Manager. Utilize your expertise in SAP S/4HANA Cloud and Cloud Application Services to drive successful customer journeys.
In your role as the Client Delivery Manager (CDM) at SAP, you will serve as the primary contact for private cloud customers. You will manage engagement plans, oversee day-to-day operations, and ensure the highest level of customer satisfaction. Building relationships and effective communication are key to your success in this position.
Key Responsibilities: • Manage engagement plans tailored to customer requirements • Oversee day-to-day delivery operations for projects • De-escalate critical engagements with stakeholders • Foster commercial account management strategies • Enhance overall customer satisfaction through effective communication
Requirements: • Bachelor’s degree in business or technology-related field • 2+ years in a customer-facing role in IT consulting • Strong comm...
In your role as the Client Delivery Manager (CDM) at SAP, you will serve as the primary contact for private cloud customers. You will manage engagement plans, oversee day-to-day operations, and ensure the highest level of customer satisfaction. Building relationships and effective communication are key to your success in this position.
Key Responsibilities: • Manage engagement plans tailored to customer requirements • Oversee day-to-day delivery operations for projects • De-escalate critical engagements with stakeholders • Foster commercial account management strategies • Enhance overall customer satisfaction through effective communication
Requirements: • Bachelor’s degree in business or technology-related field • 2+ years in a customer-facing role in IT consulting • Strong comm...