Client-Focused Support Engineer Role
Q
Quod Financial Limited
📍 toronto, on, Canada
Job Description
Join Quod Financial as a Support Engineer in Toronto, Ukraine and immerse yourself in a full-time role that merges technical skills with client relations. Ideal for trainee, junior, and mid-level professionals aiming to solve complex challenges.
As a Support Engineer, your primary task will be to facilitate communication and troubleshooting between our clients and various internal teams. You will leverage your expertise in trading technology, including back-end systems and APIs, to offer valuable support that enhances client experiences and systems performance.
Key Responsibilities:
• Communicate effectively with clients in the finance sector
• Collaborate closely with internal teams to solve issues
• Work on integrating trading systems and APIs
• Validate new features before and after they go live
• Monitor systems to ensure optimal performance
Requirements:
• Minimum of 2 years in a technical support capacity<...
As a Support Engineer, your primary task will be to facilitate communication and troubleshooting between our clients and various internal teams. You will leverage your expertise in trading technology, including back-end systems and APIs, to offer valuable support that enhances client experiences and systems performance.
Key Responsibilities:
• Communicate effectively with clients in the finance sector
• Collaborate closely with internal teams to solve issues
• Work on integrating trading systems and APIs
• Validate new features before and after they go live
• Monitor systems to ensure optimal performance
Requirements:
• Minimum of 2 years in a technical support capacity<...