Client-Focused Support Specialist at Bulletproof IT
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Bulletproof Networks Inc.
📍 calgary, ab, Canada
Job Description
Step into a client-focused role at Bulletproof IT as a Support Specialist, dedicated to ensuring seamless technology use for clients both onsite and virtually. Your mission is to help clients overcome any technical hurdles.
You will configure and support business-class technology, respond to client issues, and collaborate closely with your team to achieve high satisfaction levels. Your ability to recommend enhancements and maintain detailed documentation will greatly benefit clients’ operational capabilities.
Key Responsibilities:
• Configure, deploy, and support client technology solutions
• Address and troubleshoot client requests promptly
• Collaborate with a team for best solutions
• Enhance client environments with clear guidance
• Keep precise documentation of all activities
Requirements:
• Experience with Microsoft Win desktops and Exchange
• Ability to support network infrastructure and firewalls
• Understanding of remote desktop services
• K...
You will configure and support business-class technology, respond to client issues, and collaborate closely with your team to achieve high satisfaction levels. Your ability to recommend enhancements and maintain detailed documentation will greatly benefit clients’ operational capabilities.
Key Responsibilities:
• Configure, deploy, and support client technology solutions
• Address and troubleshoot client requests promptly
• Collaborate with a team for best solutions
• Enhance client environments with clear guidance
• Keep precise documentation of all activities
Requirements:
• Experience with Microsoft Win desktops and Exchange
• Ability to support network infrastructure and firewalls
• Understanding of remote desktop services
• K...