Client Governance Director, EMEA

Pegasystems

📍 Remote, Germany, Germany

Full-time other-general Posted February 22, 2026

Job Description

Client Governance Director, EMEA
Job Category: Client Success

Location: Germany - Remote | Netherlands - Remote | UK - Remote

**Meet Our Team:**

As Regional Client Excellence Leader for EMEA, you will be responsible for establishing and maintaining effective client excellence frameworks across our client portfolio. This role serves as a critical bridge between clients, partners, sales teams, and dispersed support teams, ensuring seamless resolution of client health issues and consistent delivery of exceptional client experiences. You will have a unique opportunity to work hands-on with clients, partners and sales teams across the EMEA region, solving a variety of problems in real-time while helping household names understand what they need to be successful.

**What You'll Do at Pega:**

**Client Health & Governance Strategy:**

Lead EMEA-wide client health monitoring and governance across the client lifecycle, facilitating Client Gr...