Client Onboarding Coordinator at Petal

Petal

📍 quebec, capitale nationale, Canada

Full-time Consulting Posted May 25, 2026

Job Description

Elevate the healthcare experience as a Client Onboarding Coordinator at Petal, where you'll support physicians on the Xacte billing platform. This hybrid role combines flexibility with impactful client interaction.

You will lead the onboarding journey for new clients, ensuring their profiles are accurately configured and seamlessly integrated. Your attention to detail and ability to manage relationships will enhance trust and provide a structured experience, facilitating collaborative efforts with internal teams and timely go-lives.

Key Responsibilities:
• Lead onboarding initiatives for new medical clients
• Set up and validate healthcare provider profiles
• Collaborate with internal teams for training and support
• Follow up with clients to ensure timely go-lives
• Establish trust and rapport with healthcare professionals

Requirements:
• Meticulous and organized approach to tasks
• Ability to manage comp...