Job Description
You are going to be the backbone behind why clients stick around. That's your role.
Your job is to obsess over how to retain clients and make sure they are happy.
If you love talking to people, and you've had experience in the past with client-facing roles, then keep reading.
**Company Overview**:
We have partnerships with Clay, Mailforge, and other exciting tech companies helping us deliver results consistently for our clients.
You're seeing this job ad right now because we are at capacity with clients and we need your help to improve our internal systems and client fulfillment.
**Responsibilities**:
- Develop and implement standard operating procedures (SOPs) to streamline agency operations
- Build and maintain deep, lasting client relationships
- Act as the primary point of contact for your portfolio of clients, ensuring high responsiveness
- Lead bi-weekly check-ins to provide updates, gather feedback, and brainstorm growth strategies
- Understand c...
Your job is to obsess over how to retain clients and make sure they are happy.
If you love talking to people, and you've had experience in the past with client-facing roles, then keep reading.
**Company Overview**:
We have partnerships with Clay, Mailforge, and other exciting tech companies helping us deliver results consistently for our clients.
You're seeing this job ad right now because we are at capacity with clients and we need your help to improve our internal systems and client fulfillment.
**Responsibilities**:
- Develop and implement standard operating procedures (SOPs) to streamline agency operations
- Build and maintain deep, lasting client relationships
- Act as the primary point of contact for your portfolio of clients, ensuring high responsiveness
- Lead bi-weekly check-ins to provide updates, gather feedback, and brainstorm growth strategies
- Understand c...