Client Program Manager

Defines the value proposition, work plan, resource needs, timeline and budget for client product and / or service delivery projects. Manages resources (that is, capital requirements and human capital) to achieve project objectives on time, within scope and on budget. Manages delivery of multiple project initiatives to enhance services and level of customer support. Responsibilities include planning, direction, prioritization, change management and delivery of projects in a manner aligned with client expectations and business needs.

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