Job Description
Client Relations Manager
Industry: Digital Marketing Agency (Ocreateo)
Location: Karachi | Full-time
Job Overview
We are looking for a Client Relations Manager who will act as the primary point of contact between Ocreateo and its clients. This role focuses on building strong client relationships, ensuring smooth communication, coordinating with internal teams, and identifying opportunities to upsell relevant digital marketing services based on client needs.
Key Responsibilities
- Serve as the main point of contact for assigned client accounts.
- Communicate with clients via calls, emails, and meetings to understand requirements and provide updates.
- Coordinate with internal teams to ensure timely and quality delivery of work.
- Present reports, timelines, and deliverables clearly to clients.
- Identify opportunities to upsell or cross-sell services (ads, SEO, content, design, etc.) aligned with client goals. ...