Client Service Representative - $21.50/h - Remote (Mount Pearl)

Overview

At the Junkluggers, we pride ourselves on delivering exceptional customer service while protecting the environment. Our unique service combines customer satisfaction with environmental sustainability.

Responsibilities

• Assist customers in understanding The Junkluggers service and schedule.
• Handle customer interactions through various channels including phone, email, and text message.
• Address a broad spectrum of customer needs, from booking appointments to general inquiries.
• Communicate directly with customers regarding current and future service requests, including scheduling, rescheduling, and canceling appointments.
• Evaluate customer needs quickly and provide efficient, effective options, demonstrating flexibility and adaptability.

Requirements

• Minimum 1 year of sales experience.
• Strong verbal and written communication skills, including grammar, punctuation, and spelli...